If you live in Sussex, then you are probably familiar with Gold Arts Jewellers, well known stores in Brighton, Eastbourne and Chichester. We are a trusted family business that started from humble beginnings.
'A Sparkling Success' could described the career of entrepreneur, jeweller and owner of Gold Arts, Doug Newman. After leaving school at 15 he completed a 6 year apprenticeship as a diamond setter and engraver, followed by 2 year National Service as a dental technician, where some of his gold skills actually came into use! Doug joined Ernest Jones jewellers to establish and run a manufacturing division and workshop, servicing over 120 retail outlets until he took a leap of faith and decided to run his own store, designing and making his own jewellery.
Doug selected a small shop in the heart of the Brighton Lanes, employing one member of staff in 1979. As his reputation for fine jewellery grew, so the business expanded and evolved, moving to larger premises in the Brighton Lanes and opening new stores in Eastbourne and Chichester. Doug is also the proprietor of G.A Pawnbrokers, perhaps you saw him on Channel 4’s Posh Pawn in 2016?
Newspaper articles from 1980’s
Today there are 5 Gold Arts stores and 5 G.A Pawnbrokers employing 60 members of staff. Doug has always believed in treating both his customers and staff with respect, which is probably why 10 members of the current staff have been employed by Gold Arts for over 10 years and 13 members of staff have been with Doug over 20 years. We have recently welcomed back Martin, our Registered Valuer to the team, bringing his prestigious qualification and detailed knowledge of gemmology. With this wealth of experience and expertise it is no wonder that our customers return to us again and again for advice, repairs and of course beautiful jewellery.
Doug’s enthusiasm and entrepreneurial spirit has passed to his children, with his eldest son becoming a horologist and his youngest son also developing a passion for vintage timepieces and progressing the online aspect of the business. Doug’s daughter Kerry is embracing our new CAD technology for customer commissions and her own line of designer jewellery.
While the role of loyal and professional staff cannot be underestimated in the success of the business, it’s our jewellery that customers love too. The advantage of being an independent jeweller is the flexibility to adapt to every customers needs and have the time to listen and respond. Doug’s original format of an in-house workshop has remained, and we are proud to have many skilled goldsmiths working for us. The Gold Arts workshops undertake everything from basic repairs and ring resizing to bespoke wedding bands and one-off dazzling commissions. We utilise traditional tools and methods alongside new technologies such as laser welding and CAD design.
Gold Arts is perhaps most recognized for the range of certificated diamonds which adorn every shop window. Over his long career, Doug has built a strong reputation within the trade for buying diamonds which has ensured that customers always get the widest choice of the finest diamonds at highly competitive prices. Regular visits to trade shows has initiated many beneficial relationships with manufactures and kept us on trend. Doug and his store managers have selected unique ranges of jewellery from across the world, tailored to our clients, so our stock is always fresh and exciting. We also stock many of the most loved brands, such as Clogau, Jersey Pearl, Trollbeads, Links of London and Lalique to name just a few. Our Chichester store boasts an enviable range of watches, including Oris, Raymond Weil, Bremont and Ball. For customers looking for something a little different, each store has a beautiful selection of antique and pre-owned jewellery and watches.
Doug is a shrewd businessman and a keen price has always helped Gold Arts keep ahead of our competitors, but his motto "The bitterness of poor quality lingers long after the sweetness of low price is forgotten" has kept Gold Arts a purveyor of the finest jewellery in Sussex.
Doug’s friendly personality is known in many circles of Sussex, his greatest passion (other than jewellery) is racing, and while he no longer races motorbikes and Caterhams himself, he sponsors new drivers such as Luke Stevens. Around Sussex, you may well have seen the Gold Arts logos at various motorsport, equestrian, golf and football events. As well as sponsorships, he also regularly supports local charities, offering glittering prizes for auctions and raffles.
Gold Arts, established in 1979 is proud to be an independent small business, satisfying customers across the South East and now further afield with our e-commerce business. Never to rest on our laurels, we are now planning special events for 2019 which will be the 40 year anniversary, so watch this space!